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Shipping & Returns

If you wish to cancel, you must inform us in writing, quoting your order number, within 7 working days following the day you received the goods and you must also take reasonable care of the goods. We would consider that reasonable care has not been taken of the goods, If your require assistance in returning a large item such as a treadmill or table tennis table etc. we can offer a collection service. Please inquiry as to its cost with our customer services team.We want to make sure that we rectify this as soon as possible and ensure that we get the goods you ordered to you.Please note it is our policy not to reimburse any postage costs as we provide this free service, and will always instruct our customers to use it. Customers must always send back their order with an accompanying returns form - this will ensure we can process your return quickly.We will, however, refund the postage back to you if the need for an exchange is as a result of a mistake made by us.You must take reasonable care of the goods whilst they are in your possession. We would consider that reasonable care has not been taken of the goods,The goods must be returned to us within 21 days, in the original packaging and labels attached and at your own expense to the address below.